Terms and con­di­tions of use

Terms and Con­di­tions
1. Deliv­er­ies

1.1. Validly pur­chased meals pur­chased online from our web­site within a defined geo­graphic area in the Repub­lic of Ire­land are redeemable in full for meals deliv­ered from ORSO. See our web­site for the def­i­n­i­tion of this geo­graphic area

1.2. The min­i­mum amount required for an ORSO deliv­ery is €5. The max­i­mum deliv­ery value is €1,000.

1.3. Pay­ment must be made in full when order­ing online.

1.4. Orso rec­om­mends that all food is eaten within 45 min­utes of being deliv­ered to your door.

1.5. Orso reserves the right to amend these terms and con­di­tions from time to time where it rea­son­ably con­sid­ers it nec­es­sary to do so. Rea­son­able notice of such changes will be given where possible.

1.6. By pur­chas­ing an online meal you accept and agree to these terms and conditions.

Pem­broke Cafes Ltd t/​a ORSO
Reg­is­tered in Ire­land, Com­pany No 509197
Reg­is­tered Office: 5/​6 Oliver Plun­kett Street, Cork, Ireland

Gen­eral terms & conditions

These terms apply to goods ordered via the inter­net. Inter­net offers and prices relate to inter­net trans­ac­tions only and may not be avail­able in store. Like­wise, tem­po­rary or local spe­cial offers in store do not apply to inter­net prices unless expressly specified.

2. Seller

2.1 The Seller is Pem­broke Cafes Ltd, lim­ited lia­bil­ity com­pany, reg­is­tered in Ire­land, Com­pany No 509197
Reg­is­tered Office: 5/​6 Oliver Plun­kett Street, Cork, Ire­land. VAT num­ber 9820679S

2.3 We take pay­ment from your card, when we process your order and have checked your card details.

2.4 If you enter a cor­rect e-​mail address we will send you an order acknowl­edge­ment e-​mail and order update e-mail(s). These are not order con­fir­ma­tion or order accep­tance from us.

2.6 The con­tract will be formed at the place of dis­patch of the goods.

2.7 We do not file details of your order for you to access please print out these terms and con­di­tions and the order acknowl­edge­ment for your own record.

3. Pay­ment

3.1 Pay­ment may be made by any sin­gle one of the meth­ods indi­cated on our web­site, we are unable to process orders with more than one method of payment.

3.2 You will be charged the cur­rent price for buy­ing goods from our web­site at the date you place your order. All prices are dis­played on our web­site and are inclu­sive of VAT. We reserve the right to amend prices if there is a change in the rate of VAT (where applic­a­ble).
3.3 By select­ing CREDIT CARD as a method of pay­ment, you agree that you must be autho­rised to use the credit card pre­sented as a method of pay­ment. Prior to the pur­chase of any goods or ser­vices on our web­site, you must pro­vide us with a valid credit card num­ber and asso­ci­ated pay­ment infor­ma­tion includ­ing all of the fol­low­ing: (i) your name as it appears on the card, (ii) your credit card num­ber, (iii) the credit card type, (iv) the date of expi­ra­tion and (v) any acti­va­tion num­bers or codes needed to charge your card. If ORSO does not receive pay­ment from your credit card issuer or its agent, you agree to pay all amounts due upon demand by ORSO or its agents. The final charges on your credit card may be dif­fer­ent than those stated on the website.

4. Deliv­ery

4.1 We will deliver to all loca­tions within the geo­graph­i­cal bound­ary out­lined on our web­site. We can­not guar­an­tee when your order will arrive but we aim to have it to you within 30 min­utes of order­ing. At peak times this time may vary.

5. Can­cel­la­tion & Amendment

Return Pol­icy
If you have selected credit card pay­ment and your order has not arrived, please con­tact ORSO Cus­tomer Ser­vice imme­di­ately via email at info@​orso.​ie and include the order num­ber. All sales are final unless order problems/​issues are con­firmed with ORSO or oth­er­wise deter­mined by ORSO​.ie, at its sole dis­cre­tion, to be action­able. In such cases, ORSO​.ie will con­firm with the restau­rant that the food was not deliv­ered and we will refund the money on your card. All order problem/​issue inquiries must be received within 24 hours of the order date listed on your order con­fir­ma­tion email. ORSO​.ie will issue no cash refunds

Any dis­putes, claims or pro­ceed­ings aris­ing out of or in any way relat­ing to the Con­tent or the Site shall be gov­erned by the laws of Ire­land. The Irish Courts shall have exclu­sive juris­dic­tion for the pur­pose of any pro­ceed­ings aris­ing out of or in any way relat­ing to the Con­tent or the Site. With­out prej­u­dice to the fore­go­ing, ORSO may seek pro­vi­sional or pro­tec­tive relief in the courts of another State prior to, dur­ing or after any sub­stan­tive pro­ceed­ings have been insti­tuted in Ire­land and ORSO may bring enforce­ment pro­ceed­ings in another state on foot of an Irish judg­ment.
If any pro­vi­sion of this Agree­ment is found to be invalid by any court hav­ing com­pe­tent juris­dic­tion, the inva­lid­ity of such pro­vi­sion shall not affect the valid­ity of the remain­ing pro­vi­sions of this Agree­ment, which shall remain in full force and effect.

The Site is intended to be accessed by per­sons located in Ire­land. ORSO makes no rep­re­sen­ta­tion that the Con­tent and/​or the ser­vice pro­vided by the Site are appro­pri­ate or avail­able for use in other loca­tions, and access to them from ter­ri­to­ries where their con­tent is ille­gal is pro­hib­ited. Those who choose to access this Site from other loca­tions do so on their own ini­tia­tive and are respon­si­ble for com­pli­ance with applic­a­ble local laws.
ORSO may at any time and with­out lia­bil­ity mod­ify, sus­pend or dis­con­tinue the Site or any Con­tent (or any part or spec­i­fi­ca­tion thereof), with or with­out notice, for any valid tech­ni­cal, oper­a­tional, legal or com­mer­cial reasons.

THIS AGREE­MENT CON­STI­TUTES THE ENTIRE AGREE­MENT BETWEEN YOU AND ORSO WITH RESPECT TO THE USE OF THE SITE.

I HAVE READ AND UNDER­STOOD THE ABOVE TERMS AND CON­DI­TIONS AND I UNDER­STAND THAT THEY ARE BIND­ING ON ME AND GOV­ERN MY USE OF THE ORSO SITE.

© COPY­RIGHT PEM­BROKE CAFES LTD t/​a ORSO 2014. ALL RIGHTS RESERVED.

THESE TERMS AND CON­DI­TIONS DO NOT IN ANY WAY AFFECT YOUR STATU­TORY RIGHTS